Terms & Conditions
Customer Service + Shipping
Due to the rising costs of shipping, Free Shipping only applies to *most* (called in) vitamin/supplement orders (only) over $125 for products within the same manufacturer/product line. Items that are oversized/bulky/heavy may incur a shipping fee. All other merchandise on our site will incur a shipping fee. We will always let you know the shipping cost before shipping out your order or charging your credit card. Thank you.
*FREE GROUND SHIPPING applies only to those orders as noted above in the U.S.A. (excludes Puerto Rico, Hawaii, and Alaska) on vitamin/supplement Internet orders (only)over $125.
*All other merchandise does not qualify for free shipping and will have additional shipping fees.
*Shipping charges for Puerto Rico, HI, and AK in our cart are approximate. If shipping charges are more, we will notify you.
We reserve the right to ship your package via the best shipper available. Your shipping charge will remain the same regardless of which shipper we use. If it is imperative to have something shipped via a specific carrier, you must put this in the notes at checkout. Our current shippers are UPS, USPS and FedEx.
For All International Orders:
We do NOT ship internationally.
Overnight and 2nd Day Air Shipments:
Please call us at 570-421-0665 for more information. Thank you.
ALL Orders; Payment Terms; Interest; Taxes
To purchase from Nutritional Healing Technologies/APassionforHealthyLiving.com the purchaser must be at least 18 years of age. Customer certifies that he/she is at least 18 years of age and that he/she is the authorized user of the credit card being used for purchase and that address, telephone, and email address information is 100% complete and accurate.
Orders are not binding upon Nutritional Healing Technologies/APassionforHealthyLiving.com until accepted by Nutritional Healing Technologies. Terms of payment are within NHT’s sole discretion. We reserve the right to refuse any orders upon our discretion.
The Customer is responsible for sales and all other taxes associated with their order.
When will I receive my Order?
All orders are generally shipped within 48 hours following the date the order is received. Orders are shipped via UPS, FedEx or the United States Postal Service. Orders should be received within 2-10 business days. Special orders may take longer. Notify us, and we will give you an ETA.
Out of Stock Items & BackOrders
Most of our products are drop-shipped directly to you from our vendors and although we try our hardest to keep our cart up-to-date with all product back orders and discontinued products, sometimes a few fall through the cracks. If the products that you have ordered are discontinued, out of stock or on backorder, we will only notify you if the item will be out of stock longer than 3-5 business days. Once the items are back in stock, they will ship out immediately. If the products are out of stock or on backorder for any length of time, we will notify you promptly. You will then have the option to receive the product once it is back in stock or cancel your order. You will NOT be charged additional shipping if your items arrive separately.
Product Orders/Multiple Product Orders (Multiple Companies)
Please note that most of our products are drop-shipped so if you have ordered multiple products from a mix of companies your order may arrive in separate boxes.
HOW TO CONTACT NUTRITIONAL HEALING TECHNOLOGIES
Nutritional Healing Tech., Inc.
PO Box 572
Shawnee on Delaware, PA 18356
We at NHT love what we do, and we love helping people. We will always strive to give the best customer service to all of our customers and potential customers. If you ever have any questions, please feel free to contact us at any time.
If you are ordering large volumes of product, please contact us regarding extra possible discounts.
Please feel free to offer the gift of health to all of your family and friends. You may purchase Gift Certificates on our website.
USUAL HOURS OF OPERATION (But may vary):
Monday - Thursday: 10am - 5pm EST
Friday: 10 am – 3 pm EST
Sat & Sat: Hours Vary
If you receive a voice mail upon calling, kindly leave a message, and we will return your call promptly. Please also feel free to leave questions and orders on our voice mail 24/7.
By Telephone: (570) 421-0665 . . . Kindly leave your name, phone number, e-mail address, and what you would like to order and we will call you back promptly.
By Fax: (570) 421-0664 . . . Just fax us all the information that is above in (By Telephone Section), and we will call you back promptly.
By E-Mail: Email us your order. Please include all information that is in the (By Telephone) category above. We will call you back.
At NHT/APassionforHealthyLiving, we are dedicated to providing you with some of the most cutting-edge, high-quality products. We are constantly searching for products that will help improve quality of life. We review data and often consult with various health practitioners before taking on any new line of product. We then try many of the products ourselves. Once we are satisfied with the quality of a product, we will then list it on our website. If there is a product line that you would like to see offered on our site, please let us know, and we will be glad to look into it for you.
If you have a return, please contact us at 570-421-0665 and leave us your name, order number and products being returned and the reason for the return. All products must be returned in their original packaging, and all returns must be unopened and factory sealed. If you send a product without contacting us first, there will be no credit issued.
All returns MUST be sent to the following address for credit:
PO Box 572
Shawnee on DE, PA 18356
Please allow up to 3 weeks for your credit to be applied.
Returns and refunds will be accepted within 15 days of delivery date. Any and All returns must be unopened and factory sealed.
There is a 25% restocking and handling fee for all returns. All Large Orders (Over $1000) have a 50% restocking and handling fee for all returns.
No returns will be credited after the 15-day grace period.
Shipping charges are not refundable.
There will be NO returns or exchanges or credits on any Food Items, Protein Bars, Probiotic Products, Special Orders, or other Perishable Items.
SITE LINKS (external):
Although we have certain links on our site, Nutritional Healing Technologies, Inc. is no way responsible for any content of any information on those sites listed.
If you have made a purchase that comes with a warrantee/guarantee, that warrantee/guarantee is through the manufacturer - NOT through Nutritional Healing Technologies/APassionforHealthyLiving.com
TYPOGRAPHICAL, PRODUCT PRICING & DESCRIPTION ERRORS:
At times, there may be errors in pricing or product description (size, weight, ingredients, etc.) on our site. We do our best to keep the site updated, but in the event of any product misinformation or typographical error, you may return the product for a full refund. If an incorrect price is listed, Nutritional Healing Tech. Inc. shall have the right to refuse or cancel the order. Also, we have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the charged price. APassionforHealthyLiving/NHTHealthyLiving/Nutritional Healing Technologies is not responsible for any possible typographical errors that may be found in any correspondence or newsletters sent. If we find or are told about a typographical error, we will do our best to make corrections as soon as possible. Thank you.
CORRESPONDENCE / CALLBACKS:
If you contact us with a specific product or health concern questions and leave them on our voicemail, you give us full permission to leave all specific answers to your questions at the phone number that you provided, if you are not available at the time of our call back.
Special Orders are orders for products that are not regularly on our site. Please note: We are happy to try and help you find various products/brands. However, if you order products that we do not regularly sell it is a final sale. We cannot take Returns on special order products. Please take this into consideration when placing your order. If you have not taken the product before we suggest only ordering one bottle so you can make sure it agrees with you.
Thank you for your understanding.
~ The NHT Team - APassionforHealthyLiving
How Do You Determine Your Shipping Rates?
Our shipping prices are determined by the distributors/manufacturers who ship your products to you. We charge the same or less than what they charge us. Shipping rates have recently gone up significantly.
How Do I Change or Cancel My Order?
If you need to change or cancel your order, call or email us immediately at 570-421-0665. Our email is email@example.com.
Non-Refundable Perishables/Heat Sensitive Products
No returns accepted on any protein bars, suppositories, probiotics or any other perishable item.
- During Summer Months (June-September) it is suggested that you choose an expedited shipping method for heat sensitive products.
- All heat sensitive orders received on Friday’s will be held for shipping until the following business day.
- We suggest that you select 2nd Day Air or Overnight during the summer months or if you live in a hot climate state any month of the year. If not, your products may arrive 5-7 days later and may be warm or hot to the touch.
- Please refrigerate your products immediately upon arrival
- WE CANNOT REFUND OR REPLACE WARM/HOT PACKAGES.
- A cold pack may be included with your order free of charge during the summer months or when shipping to hot climate states. (It is normal for the ice pack to be warm/hot upon arrival).
- Most refrigerated products are shipped directly from the manufacturer and most transit times will be between 3-5 business days.
- Protein Bars/Suppositories/Probiotics will melt in the heat! It is suggested that you select 2nd day or overnight shipping. Protein Bars/Suppositories generally ship from either NH, CT, WA, AZ or MT. If the bars/suppositories/probiotics melt they do not spoil, put them in the refrigerator so that they firm up. If you are concerned about your package being left in the heat outside your door. Please enter a shipping address where someone can sign for the package so that it is not left in the heat.
Disclaimer: See below and our Disclaimer Policy Page
The statements on this website have not been evaluated by the FDA. The products are not intended to diagnose, treat, cure or prevent any disease. The information on this website is for educational purposes only and is not intended to replace advice from your healthcare practitioner. You should always consult with a qualified physician before starting any new exercise program, dietary changes or vitamin/supplementation program, especially if you are pregnant, nursing, have existing health concerns or are taking prescription medications. Only your physician can completely and appropriately assess your situation and make conclusive decisions regarding your care. No vitamins/supplements/dietary changes suggested on this site should be tried without discussion with your personal physician. Any medical questions, general or specific, should be addressed to a qualified health professional. Any application of the recommendations set forth, or implied, in this website is at the viewers discretion and sole risk. Nutritional Healing Technologies, Inc. disclaims any responsibility for any adverse effects resulting from the information contained herein.
Never disregard medical advice or delay seeking it because of anything you have read on this website. If you make any purchases from NHT, online, through e-mail, snail mail, telephone, in person or from our websites trthl.com, theroadtohealthyliving.com and nhthealthyliving.com, you acknowledge and agree to our disclaimer and agree to all of our terms, conditions, policies and agreements.
The information on this site is presented for informational purposes only and should not be construed as medical advice.
Nutritional Consultations/Product Questions Disclaimer: Any nutritional/dietary changes/suggestions and/or vitamin supplementation suggestions that are given by NHT/Tricia Cardone, CN, CHHC, CGP are entirely
nutritional in nature, and are not intended as the diagnosis, cure or treatment for any disease or ailment. You acknowledge that your physician is your primary healthcare provider, and is responsible for supervising all changes in diet, exercise and nutrient intake that you make. The information in any correspondence (whether via telephone, email, snail mail, etc.) is for educational purposes only and is not intended to replace advice from your healthcare practitioner. If you consult with us in any way you acknowledge and agree to all of our terms, disclaimers, conditions, policies and agreements. Any application of the recommendations set forth, or implied, in any correspondence by NHT/Tricia Cardone, CN, CHHC, CGP is at the viewers discretion and sole risk. Nutritional Healing Technologies/Tricia Cardone, CN, CHHC, CGP disclaims any responsibility for any adverse effects resulting from the information/suggestions given. Never disregard medical advice or delay seeking it because of anything you have read on this website or any correspondence/suggestions received from us.